CBDshop is committed to protecting the privacy of its customers and users. Accordingly, we have prepared these privacy policy principles for collecting, using, publishing, transmitting and storing customer data. Our activities on the Internet are in compliance with all relevant activities and relevant European Union legislation and the laws of the Republic of Estonia. Find some time and read our privacy policies.

Collection and use of personal data

Personal data is data that you or a private individual may be associated with, specifically or indirectly, that is collected and processed by CBDshop for the purpose of performing or contacting an individual and fulfilling legal obligations.
The collection of personal data of a regular customer can be done in the following ways:

  • providing contact details (including your name, personal identification code, postal address, telephone number, email address, preferred contact method) on our website or elsewhere (eg, shops);
  • when using a website from customer account information or cookies
  • when making a purchase or order in our store or e-store when storing personal contact information or purchase preferences data (CBDshop may ask you to provide personal information and personal information on certain areas of the website. Personal information may include name, address, postal code, email address, phone number and other details) );
Collection of other data

We also collect non-personalized data – data that cannot be directly linked to one particular person (gender, age, language preference, location). We can also collect customer activity data on our website. These data are aggregated and used to provide customers with more useful information and to find out which parts of the website, products and services are most interesting. The aggregate data is treated as non-personalized in this privacy policy.

Use and storage of collected personal data

With personal information we collect, we can inform our customers about CBDshop product news, campaigns, and upcoming events. A customer who does not wish to be in our newsletter list or receive notifications of products that may be of interest to him / her can be removed from the target audience at any time.

We also use the personal information we collect to deliver the goods and to fulfill our obligations to the customer.

By agreeing to the terms of the Privacy Policy, the Customer gives consent to CBDshop to automate the processing of its data. You can always withdraw your consent through our website or in a form that can be reproduced in writing. There is no retrospective effect on the application or withdrawal of consent.

In order to better serve the customer, CBDshop may disclose information about individual users to a third party providing services to CBDshop and is bound by the agreement to keep the shared information confidential. The third party is, for example, our partner, which is responsible for the transportation of goods sold in the e-shop or the provision of hire-purchase services.

Customer’s personal information is stored by CBDshop until the termination of the Loyal Customer Agreement. The data that CBDshop is required to keep under the law (e.g accounting data) is retained by CBDkanep in accordance with legal requirements.

Changing the personal information collected

Personal data collected by the customer for identification and contact with the customer can be changed by e-mail: cbdshop.estland@gmail.com

Protection of personal data

CBDshop applies all precautionary measures (including administrative, technical and physical measures) to protect the customer’s personal data. Access to data modification and processing is restricted to authorized persons.

If you suspect that your personal information has been handled in a manner contrary to this privacy policy or there is a risk that your data will be leaked to strangers, please let us know immediately. Only in this way can we minimize potential damage.

The Customer has the right to request the termination of the processing of his or her data, information on the use of the data and the transfer of the data to himself or a third party in a public format. In order to avoid misuse of customer data and rights, applications may only be submitted in the form in which the applicant’s person is identifiable (digitally signed or personally signed by the representative). We have the right to respond to such requests within 30 days.

The requirement to terminate the processing of data is treated as an application for termination of the loyal customer contract.


All personal data of the customer that has become known during the visit and purchase of CBDshop online store will be treated as confidential information. Encrypted data communication with banks ensures the security of the purchaser’s personal data and bank details.

Privacy Policy Terms and Changes

When you use our website or fulfill a loyal customer application, you have read and accepted these principles and conditions. We reserve the right, if necessary, to change the terms of the Privacy Policy by informing all loyal customers, but we will do our best to keep our privacy policy up to date and available to you on our website.

For any questions or concerns regarding privacy policy or data processing, please contact cbdshop.estland@gmail.com

You always have the right to apply to the Data Protection Inspectorate or the court to protect your data. The Data Protection Inspectorate is a national authority that can also be consulted on personal data protection issues for consultation or assistance.